Built for busy workshops

Solve vehicle diagnostics faster with AI-powered workshop guidance.

Ask Sam helps technicians move from fault codes and symptoms to practical repair directions in minutes, not hours.

Minutes
to get guided repair direction
AI + Library
search across multiple solution sources
Bilingual
experience in English and Greek
Fast diagnostic workflow
New diagnostic query
Make
Volkswagen
Model
Golf
Year
2019
Fault codes
P0300P0171
Problem description
Rough idle and occasional misfire on cold start.
Search for solutions

Why workshops use Ask Sam

The page is built around the main outcome your audience wants: faster problem solving with less wasted time and guesswork.

01

Smart diagnostic search

Enter make, model, year, fuel type, engine code, and fault codes to get more relevant technical results.

02

Photo-assisted input

Use photo recognition to speed up data entry when reading vehicle or fault information from images.

03

Private and community knowledge

Bring together your own workshop knowledge with community-confirmed repairs in one workflow.

04

Step-by-step repair guidance

Review likely root causes, suggested repair steps, and parts needed without jumping between scattered sources.

05

More confident decisions

Reduce trial-and-error by seeing structured solution paths before committing time and parts.

06

Faster workshop flow

Help your team move quicker from diagnosis to action so more jobs get handled efficiently.

Everything your workshop can do with Ask Sam

One workspace that covers the whole job, from the first symptom to the verified fix.

AI diagnosis

Turn fault codes and symptoms into ranked repair directions in seconds.

  • Search by make, model, year, fuel type and engine code
  • Ranked solutions with root causes, repair steps and parts
  • Guidance for generic OBD fault codes
  • Voice input and photo recognition for faster data entry

Manufacturer recall matching

Official safety recalls matched to the exact vehicle and shown right inside the diagnostic result.

  • Recall matches appear directly with the solutions
  • Sources include GOV.UK Recalls and EU Safety Gate
  • Translated recall text with a view-original toggle

Customer and vehicle records

Keep every customer and vehicle on file, with the full diagnostic history attached to each vehicle.

  • Customer records with notes and external reference IDs
  • Vehicle records with VIN, plate and engine code
  • Link a vehicle to a diagnostic query
  • See every past diagnosis for a vehicle

Community help

Ask other technicians for a second opinion and share the fix once it is confirmed.

  • Post a help request to the community
  • Reply with verified solutions
  • Upvotes, helper badges and a community library of confirmed fixes

Saved query and solution history

Every diagnosis you run is saved, searchable and ready to reuse.

  • My Queries history with search, filters and export
  • Save and reuse your own solutions
  • Private library of your verified fixes

Advanced AI search

Go deeper with a wider search across curated technical sources for the hardest jobs.

  • Broader source coverage and deeper reasoning
  • Available on professional and enterprise plans
  • Higher monthly query limits

Some capabilities depend on your plan. Compare them below.

How it works

This follows a simple low-friction journey so visitors immediately understand the value and feel ready to try it.

1

Add the workshop case

Enter the vehicle information and describe the issue in plain language, with optional fault codes and engine details.

2

Get guided AI analysis

Ask Sam reviews the case and returns ranked solution paths, useful context, and relevant repair guidance.

3

Save time on the next job

Use the result immediately, save verified fixes, and build a stronger knowledge base for future diagnostics.

Diagnostic results

Replace ignition coil (cyl. 3)

92%

Weak spark from a worn coil causing intermittent misfire.

Verified by workshop

Clean throttle body & idle valve

74%

Carbon build-up disrupts idle airflow control.

Simple, transparent plans

Start free. Upgrade only when your workshop needs more.

Free

€0/month
  • 30 queries per month
  • Basic AI solutions
  • Personal solution database
  • Community support

Basic

€10/month
  • 100 queries per month
  • Enhanced AI solutions
  • Full library access
  • Email support
  • Earn reward points
Popular

Professional

€15/month
  • 200 queries per month
  • Priority AI processing
  • Full library access
  • Priority support
  • 2x reward points

Enterprise

€35/month
  • Unlimited queries
  • Dedicated AI model
  • Full library access
  • Dedicated support
  • 3x reward points

Prices in EUR per month. Cancel anytime.

Start your free trial and reduce time spent chasing diagnostic answers.

Give your workshop a faster way to move from fault detection to action with English and Greek support built in.

Ask Sam

AI-powered diagnostic guidance for busy workshops that want faster answers and more confident repair decisions.

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